Delivery Details

At SITARA, we ensure your orders are packed with care and delivered safely to your doorstep.

Order Processing

  • Orders are processed within 1–2 working days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

  • Within India: Delivery typically takes 3–7 working days, depending on your location.
  • Metro cities may receive orders faster; remote locations may take slightly longer.

Shipping Charges

  • Shipping charges (if applicable) are clearly displayed at checkout.
  • Free shipping may be offered on selected products or order values.

Delivery Partners

  • We work with trusted courier partners to ensure safe and timely delivery.
  • Tracking details will be shared via SMS/Email once the order is dispatched.

Delivery Address

  • Please ensure the delivery address and contact details are accurate.
  • SITARA is not responsible for delays or non-delivery due to incorrect address details.

Delays & Unforeseen Circumstances

  • Delivery may be delayed due to weather conditions, natural disasters, courier delays, or government restrictions.
  • In such cases, we will keep you informed of the status.

Packaging

  • All garments are securely packed to prevent damage during transit.
  • In case of damaged packaging, please record an unboxing video and contact us immediately.

Failed Delivery

  • If delivery fails due to unavailability or incorrect details, re-shipping charges may apply.
  • Orders returned to us due to failed delivery will be processed as per our Return Policy.