Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we’re here to help. 

Returns

• Products can be returned within 7 days of delivery.
• Items must be unused, unwashed, and in original condition with all tags and packaging intact.
• Returns are accepted only with proof of purchase (invoice/receipt).

Non-Returnable Items

• Customized or made-to-order products
• Items purchased on clearance or sale
• Innerwear, personal care items (for hygiene reasons)

Damaged or Incorrect Products

• If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with photos/videos.
  
• We will arrange a replacement or refund after verification.

Refunds

• Once the return is approved and received, refunds will be processed within 7–10 working days.
• Refunds will be made to the original mode of payment.
• Shipping charges (if any) are non-refundable, unless the return is due to our error.

Exchange

• Exchanges are subject to stock availability.
• Only one exchange per order is allowed.

Return Shipping

• Return pickup will be arranged by us where applicable.
• If self-shipping, customers are requested to use a reliable courier service.

Contact Us

For return or refund requests, please contact:

📧 Email:- emailtositarafabrics@gmail.com
📞 Phone: +91-9217728200